With gratitude to our donors Fundación Atabal ONGD and Agencia Extremeña de Cooperación, our project team (Childline) undergoes intensive 2-day training of 12 hours. We engaged external lawyers and childhood specialists for profound insights into laws and violence against minors and youth. Gender specialists deliver crucial lessons on sexual and gender-based violence. Our commitment to safeguarding, legal compliance, and efficient response shines through. The training also covered guidelines for handling calls, immediate response procedures, and meticulous record-keeping.